nemoslot Platform Privacy Notice

This page describes what we collect when you use nemoslot and how we keep that data protected. We collect personal information—name, email, phone, address—during account registration and identity verification. We also collect activity data: bets placed, deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and login history.

Our nemoslot privacy policy applies to all users in supported jurisdictions where local law permits online gaming. We do not sell your data to third parties. We use it only to operate the platform, prevent fraud, comply with regional regulations, and improve your account experience.

This document explains what we collect, how we use it, who has access, your rights, and how to contact us if you have privacy concerns.

Data We Collect on nemoslot

We collect the following information when you open an account on nemoslot:

• Identity data: Full name, date of birth, nationality, government-issued ID number (passport, driver's license, national ID).
• Contact data: Email address, phone number, residential address.
• Payment data: Payment method names and transaction references (we do not store card numbers or wallet credentials directly).
• Activity data: Bets placed, amounts wagered, settlements, deposits and withdrawals, login timestamps, IP addresses, device type.
• Verification data: Photographs of your ID and address documents, used once for KYC (Know Your Customer) checks.

We collect this data automatically via our nemoslot servers and payment processors. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, those providers share your transaction confirmation with us, but not your wallet credentials. When you transfer funds via mobile banking, local payment, online payment, or e-wallet, we receive only the bank's transaction receipt, not your account number (other than the last four digits used for reconciliation).

We collect IP addresses and device fingerprints to detect fraud and prevent duplicate accounts. We use cookies (small text files stored on your device) to recognize you across sessions and remember your preferences. You may disable cookies in your browser, but doing so may limit nemoslot functionality.

How We Use Your Data on nemoslot

We use the data we collect for these purposes:

• Account operation: Verifying your identity, processing deposits and withdrawals, maintaining your account balance, settling bets.
• Fraud prevention: Detecting duplicate accounts, identifying suspicious transaction patterns, blocking accounts linked to fraud or money laundering.
• Regulatory compliance: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements in supported jurisdictions.
• Legal obligations: Responding to law-enforcement requests, cooperating with authorities in cases of criminal activity.
• Platform improvement: Analyzing how users interact with nemoslot to improve performance, fix bugs, and enhance user experience.
• Communication: Sending transactional emails (deposit confirmations, withdrawal requests, account alerts), never promotional unless you opt in.

We do not use your data for marketing purposes unless you explicitly consent. We do not sell, rent, or share your data with third parties except as required by law or to authorized payment processors.

Third-Party Processors and Data Sharing

We share your data only with:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment—to process deposits and withdrawals. These providers see only transaction amounts and confirmations, not your nemoslot betting activity.
• Identity verification vendors: Third-party services that match your ID documents against government databases (used once during account creation).
• AML screening services: Automated tools that scan your name and transaction patterns against international sanctions lists and fraud watchlists.
• Law enforcement: Government agencies and regulators if required by legal order or local law.

We do not share your data with marketers, advertisers, or unrelated third parties. Payment processors are contractually bound to use your data only for transaction processing and security.

If we detect violations during high-volume periods—for example, during Idul Fitri or Idul Adha fixture congestion, or during Liga 1 season finals—we may share flagged account data with regulatory bodies in your jurisdiction. This is required by our compliance obligations.

Your Rights Regarding Your Data on nemoslot

Under most jurisdictions, you have the right to:

• Access: Request a copy of all data we hold about you. We provide this within 14 business days.
• Correction: Update inaccurate information (name, address, email) via your nemoslot account settings or by contacting support.
• Deletion: Request deletion of your account and associated data, subject to legal retention requirements (we may retain some data for 7 years to comply with AML regulations).
• Withdraw consent: Opt out of non-essential communications (e.g., promotional emails), though we still send transactional alerts.
• Data portability: Request your data in a machine-readable format.

To exercise these rights, contact our support team via email or in-app messaging. We respond within 14 business days. If you are in a jurisdiction with formal data-protection agencies (e.g., Indonesia, Singapore, Europe), you may also lodge a complaint with that agency.

Cookies and Tracking on nemoslot

We use cookies to:

• Remember your login session so you do not need to re-enter credentials each time you visit nemoslot.
• Store your language preference and UI settings.
• Detect fraud and prevent duplicate accounts using device fingerprints.
• Analyze user behavior to improve platform performance (via third-party analytics tools).

Most cookies expire after your session ends. Some persistent cookies remain for up to one year to recognize returning users. You may disable cookies in your browser settings, but this may prevent nemoslot features from working properly.

We do not use third-party advertising cookies that follow you across other websites. Our analytics partner may process anonymized data about page views and interactions, but they do not track your betting activity or identity.

Data Retention and Deletion

We retain your account data only as long as necessary:

• Active accounts: Data retained for the duration of your account.
• Closed accounts: Identity and transaction data retained for 7 years to comply with AML and tax regulations.
• ID documents: Photographs deleted after successful verification (usually within 7 days of account creation).
• Cookies: Session cookies expire when you log out; persistent cookies expire after one year.

If we cease operations, we securely delete or anonymize all user data after fulfilling outstanding legal and financial obligations.

Our Commitment and Contact Information

We at nemoslot are committed to protecting your privacy. We use industry-standard encryption (HTTPS), secure password hashing, and firewalls to protect your data from unauthorized access. Our servers undergo regular security audits. However, no system is completely secure; if we detect a data breach, we notify affected users within 72 hours.

This privacy policy applies to nemoslot.id and our mobile app. If you access our platform from Jakarta, Surabaya, Bandung, Medan, or other locations, the same policy governs your data. Your use of nemoslot implies acceptance of this notice.

If you have privacy questions or wish to exercise your data rights, contact our support team via email or in-app messaging. We respond within 14 business days. For formal complaints, you may contact your local data-protection authority. This policy is effective as of the date you accepted it and may be updated periodically; we notify users of material changes via email or in-app alert.